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FF_arkenfox_user.js/.github/ISSUE_TEMPLATE/troubleshooting-help.md
2020-09-27 00:47:09 +00:00

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---
name: Troubleshooting help
about: Ask for help to solve problems with user.js
title: ''
labels: ''
assignees: ''
---
Before you proceed...
- Issues will be closed as invalid if you do not [troubleshoot](https://github.com/arkenfox/user.js/wiki/1.4-Troubleshooting), including
- confirming the problem is caused by the `user.js`
- searching the `[Setup` tags in the `user.js`
- Search the GitHub repository. The information you need is most likely here already.
- Note: We do not support forks
See also:
- Extension breakage due to prefs [issue 391](https://github.com/arkenfox/user.js/issues/391)
- Prefs vs Recommended Extensions: Co-Existance+Enhancement | Conflicts [issue 350](https://github.com/arkenfox/user.js/issues/350)
If you still need help, help us help you by providing relevant information:
- browser version
- Steps to Reproduce (STR)
- actual result
- expected result
- anything else you deem worth mentioning
Clear all of this when you're ready to type.